Terms of Service

Last updated: 12 April 2026

1. Service Description

iCOMPLY ("the Service") is an AI-powered compliance advisory platform that helps organisations assess, document, and manage their obligations under the EU AI Act (Regulation (EU) 2024/1689). The Service is operated by AimRank AI Innovation Labs ("we", "us", "our").

The Service includes AI-powered risk classification, automated document generation, expert review by compliance specialists, obligation tracking, and regulatory monitoring. All AI-powered features use Anthropic's Claude models via AWS Bedrock.

2. Important Disclaimers

iCOMPLY provides compliance advisory services, not legal advice.

• We are not a law firm, and our specialists are not lawyers (they are AIGP-certified compliance professionals).
• Our outputs (classifications, documents, recommendations) are advisory in nature. They are designed to help you prepare for conformity self-assessment under Article 43 of the EU AI Act, but they do not constitute a legal opinion or a guarantee of regulatory compliance.
• You remain solely responsible for your own conformity assessment and for the accuracy of the information you provide to the Service.
• For legal opinions, enforcement defense, or situations involving notified body assessment (e.g., biometric identification systems under Annex III point 1), we recommend consulting a qualified attorney in your jurisdiction.

3. Account Terms

• You must be at least 16 years old to use the Service.
• You must provide accurate and complete information when registering.
• You are responsible for maintaining the security of your account credentials.
• One person or organisation may maintain multiple AI system records but should use a single account per individual.

4. Acceptable Use

You agree not to:

• Use the Service for any purpose other than EU AI Act compliance assessment and documentation
• Attempt to extract, reverse-engineer, or replicate our AI prompts, knowledge base, or document generation logic
• Submit false or misleading information about your AI systems (this undermines your own compliance and potentially constitutes fraud)
• Use the Service to generate documentation for AI systems that you know to be in violation of Article 5 (prohibited practices)
• Share your account credentials or API keys with unauthorised third parties
• Exceed reasonable usage limits or attempt to disrupt the Service

5. Intellectual Property

Your data

You retain full ownership of all data you provide to the Service, including AI system descriptions, technical details, uploaded documents, and conversation inputs.

Generated documents

Compliance documents generated by the Service (classification reports, Annex IV documentation, risk management plans, etc.) are yours to use, distribute, and submit to regulators without restriction. We claim no intellectual property rights over generated outputs.

Our platform

The iCOMPLY platform, including its AI prompts, knowledge base, document templates, conversation engine, and user interface, is our proprietary technology. Your subscription grants you a non-exclusive, non-transferable licence to use the Service for your own compliance purposes during the subscription period.

6. Payment and Billing

• Free tier: no payment required. Limited to one AI system classification.
• Paid tiers: billed monthly or annually as selected. Prices are in EUR and exclude applicable VAT.
• You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period — no prorated refunds for partial months.
• We reserve the right to change pricing with 30 days' notice. Price changes do not affect active annual subscriptions until renewal.

7. Expert Review

On Assisted, Managed, and Enterprise tiers, all generated documents are reviewed by a compliance specialist before delivery. Expert review is a quality assurance process, not a legal certification. The reviewer checks for completeness, accuracy of article references, and consistency with the EU AI Act text — but does not guarantee regulatory acceptance.

8. Service Availability

We aim for high availability but do not guarantee uninterrupted service. Planned maintenance will be communicated via email where feasible. We are not liable for downtime caused by third-party providers (AWS, Anthropic) or force majeure events.

9. Limitation of Liability

To the maximum extent permitted by applicable law:

• Our total aggregate liability to you for any claims arising from the Service is limited to the amount you paid us in the 12 months preceding the claim.
• We are not liable for indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of revenue, regulatory fines, or reputational harm.
• We are not liable for the accuracy of AI-generated classifications or documents that were not reviewed under the expert review tier. On Self-Service plans, you acknowledge that AI outputs are unreviewed and that you bear responsibility for verifying their accuracy.

10. Termination

• You may delete your account at any time by contacting support@aimrank.io.
• We may suspend or terminate your account for violation of these terms, with reasonable notice where possible.
• Upon termination, you may download your generated documents for 30 days. After that, your data is deleted in accordance with our Privacy Policy.

11. Governing Law

These terms are governed by the laws of the European Union and, to the extent applicable, the laws of the Republic of Lithuania. Disputes shall be resolved in the courts of Vilnius, Lithuania, unless mandatory consumer protection laws in your jurisdiction provide otherwise.

12. Changes to These Terms

We may update these terms from time to time. Material changes will be communicated via email at least 30 days before they take effect. Continued use of the Service after changes take effect constitutes acceptance.

Questions? Contact legal@aimrank.io.